Terms & Conditions



Viewings Ltd ("Viewings") is an online platform that has been designed using our vast experience in the property industry to allow our users to utilise our specially crafted tool kit to help them sell or let their home. We empower our clients to take control of their property. Under the philosophy of "who knows your home better than you?", and with this at the forefront of our vision, we encourage our clients to save their money and have a more proactive role in their property transaction.

This document will be changed and updated as our business progresses, therefore it is your responsibility to check for updates when they are published. These changes will be made after careful review and discussion internally. If you are not satisfied with these terms of use ("Terms of Use"), you should discontinue or terminate the use of our services. With continued use of our services, you are agreeing to the terms of our platform. The following document applies to any person who will be using our software including buyers, sellers, landlords, tenants or third parties.

Viewing has overall discretion over the use of its software and how it deems necessary to deal with any transactions to protect its clients, business and operations. Although we allow our users a large degree of freedom and flexibility, it is ultimately your responsibility to ensure that the correct information is provided in respect of your transaction(s). Providing inaccurate, misleading or false information may result in an immediate termination of our service without any option for refund. This may be done with or without notice. It ultimately the user's responsibility to provide additional proof of identity when required. We may carry out additional checks or ask for further information or documentation to satisfy ownership or identity of users.

By using our system, platform or other services connected to Viewings, you acknowledge you have agreed to waive the right to bring forward any claim against us, concerning terminating your service should it be either suspected, investigated or identified that there has been a direct violation of our term of use. Viewings hold no responsibility to detail why they have taken such action, or why they have decided to terminate the use of your transaction. All violations of these Terms of Use will be treated seriously and investigated by us.

The use of our software is used at your own risk. You agree to take full responsibility for all the foreseeable and unforeseeable risks involved. Viewings and its stakeholders will not be responsible for any liability or damages claims.

Data Keeping & Sharing

The Data you provide will be stored on our software in our record-keeping section. Agreeing to use our service you also provide consent for Viewings to forward your information to our third-party contractors (such as mortgage advisors, conveyancers, etc.) We may receive an introductory fee for these services from such third parties.

Viewings will not verify any content that is supplied to us by users in respect of any advertisement. It is ultimately the user's responsibility to provide correct and accurate information. We will not take any responsibility to verify any content and or statements. This goes for anything that can be uploaded by a user or information provided to us directly. We may at any time remove content and terminate or even block clients who have provided deliberately false, exaggerated content or fail to disclose vital information about a transaction.

Obligatory Statements

You should always seek legal advice on your responsibility of providing further information and/or notifying us and/or other users or relevant third parties of anything that will have materially impact your transactions. With the content you have provided, you expressively consent Viewings and its associated system platforms to use this without royalties anywhere including outside the UK, subject to all applicable laws in respect of protecting consumer information.

Content Inserted by Users

Viewings give no warranty in respect of any content, including text, photography and personal data, that is uploaded to our website. Viewings, therefore, holds no liability if data or content is corrupted or misused. All liability for any information or content is the responsibility of each user.

Ownership Rights

The use of our software does not grant any user the right of ownership of any part of Viewings or its software. Viewings hold all rights to protect the nature of its business or authorisation.

Inappropriate use

You explicitly agree not to abuse our website or platform, to upload any harmful, false, inappropriate, harassing, offensive material and agree to respect all users and their content. Any reported offences or inappropriate behaviour may lead to such user's account being suspended, any relevant content removed or such user's details being reported to the relevant authorities. To respect the professional nature and integrity of the platform all users have to sufficiently represent themselves accurately or may not imitate or pretend to be another individual.

Individuals holding multiple accounts will be permanently banned. You may not impersonate any individual, firm or organisation or any third-party contractor.

Regarding accessing your account, we do not hold any liability to you, and may access or provide your account activities, details and grant account access to relevant authorities upon request from them or should we feel that an account is necessary to be reported.

Your account will be suspended, and new credentials will be generated to block any user from accessing the account to preserve the details of your activities. This can be for legal, internal investigations of misconduct, fraudulent or technical intrusive behaviour, as permitted by the law or company delegates.

You may not use our content to create spam or virus mail. We do not allow monitoring of our website for traffic or data that has not been authorised. If a user is found to have undertaken any of these actions, we reserve the right to commence legal proceedings against such user.

Removal of Content

The nature of our platform relies on the input of its users. Therefore, it is your responsibility to provide correct information and be liable for it. We do reserve the right to remove any content which we feel do not respect our Terms of Use or integrity of our business. In such circumstances, we reserve the right to provide any reason or further information. We will review our content regularly and posts and comments are reviewed from time to time. We can at any time gain full control of your account if we feel it is necessary for the safety of the account.

If you become aware of information that is property of yours or any false or misrepresenting information, you can contact us directly using our contact us page or via email to info@viewings.properties. We will then investigate and take the necessary step to suspend or remove the accounts or listings. This also goes for inappropriate content that is found. You can also report it to us immediately and we will investigate this matter and take necessary steps.

Sharing Necessary Contact Details

By uploading content to our platform, you hereby consent to us passing your contact details on to any relevant user or third-party.

User's details may need to be forwarded to any necessary third-party to a transaction. Therefore, your required details for the relevant part of the transaction may be forwarded to help assist the transaction process.

We Are Not Responsible For Websites We Link To

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.We have no control over the contents of those sites or resources.

Rules About Linking To Our Site

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site on any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in these Terms of Use.

If you wish to link to or make any use of, content on our site, other than as permitted as set out above, please contact info@viewings.properties.

User-Generated Content Is Not Approved By Us

This website may include information and materials uploaded by other users of the site, including to posts, advertisements, bulletin boards and chat rooms or platform interface communications. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

Uploading Content To Our Site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable Terms of Use.

You warrant that any such contribution shall at all times comply with the standards set out in these Terms of Use, and you will be liable to us and indemnify us for any loss or damage suffered in respect of breach of these Terms of Use.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited license to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in these Terms of Use.

You are solely responsible for securing and backing up your content.

Rights You Are Giving Us To Use Material You Upload

When you upload or post content to our site, you grant us the following rights to use that content:



How To Complain About Content Uploaded By Other Users

If you wish to complain about content uploaded by other users, please contact us on info@viewings.properties. Please clearly state the nature of any complaint in sufficient detail and provide any accompanying evidence which you think is material in respect of such complaint.

Account Deletion

If you do not agree with our Terms of Use, you should delete or request to terminate your account. You should also submit in writing your request to terminate your account to info@viewings.properties. Only on written confirmation that deletion of your account has been accepted will your account be deleted and removed from our platform. Due to the number of emails, you should seek for a response which is specifically referencing the matter and not an automated response.

Advert Deletion

All adverts must include accurate information. If we find that significant details have been left out, or incorrect or false information has been uploaded, we may decide to cancel your advert. You will have 7 days from the date of any such cancellation to find a resolution or delete your advert permanently without refund.

If guidelines are not followed or we feel that your advert lacks the certain quality that will harm our business, we may ask you to make adjusts your advert or risk having your advert removed. You are required to make your advert of a reasonable nature and in keeping with others of a similar standard. Short or brief adverts may be removed if not corrected within 7 days of being notified, and in removed, no refund will be granted.

Our Responsibility For Loss Or Damage Suffered By You Should keep limitations universal for all users. For example, if I'm an individual but have portfolios of properties, I am a sophisticated user and in other words a business user.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use our site; or use of or reliance on any content displayed on our site.

In particular, we will not be liable for: loss of profits, sales, business, or revenue;

business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

Please note that we only provide our site for domestic and private use. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Compliance & Risk Assessment

We carry out Anti Money Laundering Checks, politically exposed and title checks, all vendors, buyers, landlords and tenants will be checked appropriately and their data will be stored in a online based risk assessment platform. We use a third-party company to carry out these checks on our behalf and will share the necessary data in order to carry these checks.

We may require additional information in order to meet the standard required. Should for any reason a check returns a poor or negative score, we are entitled to refuse, reject your transaction. We may also suspend your account and report you to the national crime agency if with suspect suspicious behaviour or known personnel. You will not be entitled to a refund should such incident occur.

We are actively monitoring and auditing all of our customers. Verifying your identity is an essential part of business operation, should you fail to comply, your account may be suspended and terminated. We may inform the relevant authorities. We DO NOT have to disclose any reason as to why we have refused, rejected or suspended your transaction or account.

© Viewings Ltd. All rights reserved
Company Registration Number: 12193237